Privacy Policy
How we handle information about members and visitors.
Who we are
Form Factor Racing Analytics (ABN 32 576 195 721) operates the Form Factor Racing website and membership information service. Postal address: PO Box 258, Kew East VIC 3102. To contact us about privacy, please use our contact form.
Information we collect
Depending on how you use the website, we may collect your name, email address, account and membership details, enquiries submitted through our contact form, and technical information such as browser, device and usage data. Payment and subscription information may be handled by our payment provider.
How we use information
We use information to provide and manage memberships, authenticate member access, respond to enquiries, administer subscriptions, send service-related communications and, where permitted, send racing updates or promotional emails. We may also use technical information to maintain security and improve the website.
Payments and service providers
Membership payments are processed using Stripe. We do not ask you to provide full payment card details through our contact form. Service providers used for hosting, account access, payments and email delivery may process relevant information on our behalf, subject to their own terms and privacy practices. These services may involve processing or storage outside Australia.
Emails and marketing
We may send member service notices and race-day communications. Where we send marketing emails, you can request to stop receiving them through the unsubscribe option provided (where available) or by contacting us. Essential account or transaction messages may still be sent.
Cookies and local storage
The website and its service providers may use cookies, browser storage or similar technologies for sign-in, membership sessions, functionality and security. Browser settings may allow you to limit these technologies, but doing so can affect access to member features.
Sharing and disclosure
We may disclose information to providers that help us operate the service, where required by law, or where necessary to protect the website and its users. We do not publish members’ personal contact details as part of our racing analysis.
Storage and security
We take reasonable steps to protect personal information. No online service can guarantee complete security. We keep information for as long as reasonably required for the purposes described here, including legal and recordkeeping obligations.
Access, corrections and complaints
You can request access to or correction of personal information we hold, or raise a privacy concern, using the contact form. We will review and respond to your request. If you remain dissatisfied, you may be able to contact the Office of the Australian Information Commissioner at oaic.gov.au.
Updates
We may update this policy as the service changes. The current version will be available on this page.
Last updated: 20 October 2026